FAQs
Need help? Take a look at our most frequently asked questions or get in touch if you can't find what you're looking for.

How do I cancel an order?

You have the option of canceling a ride within the app, or if you are have trouble canceling the ride, please call Customer Care or text your Gett driver ID# to 646­-685­3180. Please be sure to include your driver ID and the word ‘Cancel’.