What is the cancellation policy?
A $5 cancellation fee may apply if you:
1. Cancel at least five minutes after you requested a driver.
2. Cancel after your driver has arrived.
3. Do not show up.
Each user has a grace period before being charged for a canceled order. The app will alert you of this grace period once you’ve opted to cancel.
If you would like to dispute a ride cancellation fee, please email email@example.com.