Terms and Conditions

Information about Gett

  1. GetTaxiRus, LLC, a legal entity incorporated under the laws of the Russian Federation. Full corporate name: Limited Liability Company "GetTaxiRus", abbreviated company name: GetTaxiRus, LLC Location and postall address: 5/2, the 1st Derbenevskiy lane, 115114, ORGN (Principal State Registration Number) 1117746877621 TIN 7704794345. Tel/fax: +7 (495) 989 6172. Email: ruinfo@gett.com (hereinafter referred to as the "Gett").
  2. End User Agreement for Licensed Application and This Website
    1. This End User Agreement (hereinafter referred to as the «Agreement«) determines the terms and rights to use Gett Application (hereinafter referred to as the «Application«) and this Website, as well as determines the rules and terms of use of any possibilities provided by this Application and this Website, by any person (hereinafter referred to as the «Gett Service«).

      When installing the Application to your mobile device or placing an order through the website, you thereby unconditionally agree with all the rules, terms and information placed in this Gett Website, including but not limited to this Agreement, Privacy Policy, Tariffs and Terms of Payment.

      Your afore-mentioned consent extends to all instances of your subsequent use of Gett Service at any location within the territory of the Russian Federation, where the Gett Service is available

      If you disagree with this Agreement, as well as the terms and provisions of the Privacy Policy, Tariffs, Terms of Payment and rules to use the Application and this Website, or you do not want to observe them, do not install the Application, immediately delete it/any of its components from the mobile device and do not use the Application and this Website. In the event that for any reason you disagree with the above rules or terms, it means that you shall delete the Application from your mobile device and not use the Application, this Website and Gett Service. Otherwise you will unconditionally agree with all the rules, terms and information published in this Website or in the Application.

  3. Right of Ownership
    1. Gett shall be a sole owner of the Application, this Website and documents related thereto. Any rights to the intellectual property (including but not limited to copyright, trade secrets, trademarks, patents, etc.) arising from the Application embodied therein, related thereto and connected therewith or affixed thereto shall be solely owned by Gett. This Agreement does not provide for transfer of the proprietary rights to the Application or its components but provides a restricted right to use of the Application and this Website which may be withdrawn in accordance with the terms of this Agreement. Neither provision of this Agreement may be considered as Gett’s waiver of their rights to the intellectual property in any jurisdiction whatsoever.

  4. Licence
    1. Gett provides to you and you accept a personal, non-exclusive, non-commercial, limited, nontransferable, unsublicenseable and fully revocable licence to use the Application in the mobile device you own or dispose of, or in your mobile device in accordance with the terms specified herein. The Company reserves all rights which may be implied herein.

  5. Prohibited Use
    1. Unless otherwise provided for herein, you may not without a prior written approval by Gett: (i) use, modify, incorporate into another software or combine with it to create a revised version of any part of the Application; (ii) sell, license (sublicense), lease, assign, transfer, pledge, grant rights hereunder to any third parties; (iii) copy, distribute, or reproduce the Application on behalf of any third parties; (iv) publish the results of any comparative analysis regarding the Applications, use these results for your own competitive activity in software development; (v) modify, disassemble, decompile, disassemble into its component codes, process or improve the Application, try to get a source code of the Application program.

  6. Maintenance and Support
    1. Gett hereunder shall not provide support, maintenance, updates, modifications and new versions of the Application. However, it may occasionally release updates for the Application and automatically by means of electronic communication update its version installed on your mobile device. You consent to such automatic updating, and accept that the terms and conditions of this Agreement will be used for the above updates.

  7. Warranty Disclaimer
    1. The Application and the right to use this Website shall be provided without a quality warranty and does not provide for any warranties, weather expressed or implied. Gett does not warrant that the Application and this Website will meet your requirements, and that they will be uninterrupted or error-free. In the cases prescribed by law, Gett openly disclaims any express warranties, including, but not limited to warranty of title and non-infringement, and any implied warranties, including (but not limited to) the indirect warranties of merchantability and fitness for a particular use. Gett shall not be liable for the accuracy, completeness, applicability or reliability of the results obtained from the use of the Application or this Website or any data and information downloaded or otherwise obtained through the use of this Website or Application. You accept the responsibility to download, otherwise get information through the Application or this Website at your own risk and at your sole discretion, further, no claims for damages incurred by you or in relation to your property can be brought to Gett.

  8. Indirect Loss Disclaimer
    1. Gett shall not be liable in contract or in tort (including negligence), as well as in other cases, to you or any third party for any loss or damage (including indirect, special, consequential), including, but not limited to any damage or loss in respect of income from commercial activities, lost profit, goodwill, corrupted or lost data or documents, incurred by any person as a result of or in connection with the use of the Application or of this Website, even if Gett became aware of a possibility of such damage.

  9. Limitation of Liability
    1. If despite the terms of this Agreement, Gett is to be deemed liable for the damage, the reimbursement shall not exceed one hundred US Dollars ($100).

  10. Licence Termination
    1. Gett may terminate the license issued at any time and for any reason. In addition, your violation of this Agreement will result in cancellation of your license and the Agreement. After expiry of the Agreement of Gett: (i) the license granted hereunder will lose its effect, and you’ll be forced to stop using the Application and this Website; (ii) you will have to immediately return to Gett all material property representing the Gett’s rights to the intellectual property, as well as all the copies thereof and/or erase/delete all such information kept in electronic form. Clauses 1, 5-10 shall survive termination of this Agreement,

  11. Applicable Law and Jurisdiction
    1. This Agreement shall be governed and construed in compliance with the laws of the Russian Federation (except for the cases when the law provides otherwise), and the competent courts of Moscow will have exclusive jurisdiction to resolve any disputes or conflicts arising in connection with this Agreement. Application of UN Convention on International Sales Contracts is explicitly excluded.

  12. Indemnification
    1. You agree to protect the rights, indemnify and ensure that no damage is caused to Gett, their directors, officials, shareholders, licensors, employees, agents and representatives in connection with any claims, damages, losses, costs, debt obligations and expenses (including but not limited to legal fees) arising as a result of any breach hereof.

  13. Third Parties' Software
    1. In the event that the Application and this Website contains any third parties’ software, such software shall be provided without any quality warranties, and its use is regulated by the terms and restrictions as set by the mentioned third parties.

  14. Amendment
    1. Gett may unilaterally amend this Agreement and other rules, terms and information placed in this Gett Website without any additional notification. In the event that for any reason you disagree with any amendments, it means that you are liable for deletion of the Application from your mobile device and shall not use the Application and Gett Service. Otherwise you will unconditionally agree with all the rules, terms and information published in this Gett Website and amendments thereto.

  15. Information about Gett Service
    1. Gett renders services in providing a possibility to book a passenger taxi to transport the passengers and luggage, deliver food and ready meals from Gett partners, as well as other possible Services.

      The services shall be rendered by the third parties and Gett partners (hereinafter referred to as the «Partners«).

      1. Using the Application and this Website you get a possibility to publish the information on the interest in obtaining a paid service in ordering taxi, delivering food, ordering meals and prepared food and other services from Gett Partners (hereinafter referred to as the «Order«).

      You agree that all Services are provided «as is» and that Gett is not responsible for the quality of products delivered and services rendered, for delays, failures, incorrect or late delivery, as well as failures in the payment systems.

      When using the Application or this Website, you place a request for provision of Services among the Partners using the information obtained through the Application or this Website. Gett provides an exclusive right to use this Website and the Application, and under no circumstances it renders and will render the Services ordered through the Application or this Website, as well is not and will not be held liable for the Services rendered by the Partners. The Contractor hereunder is represented directly by the Partner. In compliance with the applicable laws, the liability which may be applied as a result of the Services unduly rendered, as well as in case of provision of information about the Service, about the User, terms of the Service rendering, applied tariffs and directly rendering Service, its safety, issue of the strictly accountable documents, causing damage upon rendering of the Service and other liabilities, shall be borne exclusively by the Partner. You may raise your claims and demands directly to the Partner as Contractor of the Service.

      In some specially stipulated cases Gett may act for the Partner as it is stipulated in case of a possibility of payment for the Services by using the bank cards with the Application used. In other cases, where Gett is not expressly defined as an authorized representative of the Partner, the Partner acts independently, and you have relationship directly with it.

      When using the Application, you acknowledge that you are a legal owner of the mobile device on which the Application has been installed and a properly registered and legitimate user of mobile radiotelephone service and telematic services that enable using a possibility to transmit the data for the use of the Application or this Website and identify you as a user of the Application or this Website. You also unconditionally agree to get service sms-messages required to implement the functionality of the Application of this Website.

      1. You independently execute the Order though Gett Application or this Website.
      2. You pay the order using one of the following options:
      3. in cash when you order directly from Gett Partners, on their Websites or through the applications owned directly by the Partners.
      4. online payment through Gett Application using VISA or MasterCard cards.

      You may link a bank card to your Personal Account. Hereafter, the amount of your subsequent order will be debited automatically from the bank card linked to the personal account without specifying details when you confirm payment by pressing the Pay button.

      Details about payment are available in Payment Terms section.

      1. Gett shall not be responsible for Partners’ compliance or non-compliance with their obligations to you, as well as for the authenticity of the information provided by the Partners. Gett is only an information link between you and the Partners which information is published in this Website and Gett Application.
  16. Information Support
    1. Gett may inform you about the procedure and methods to use the Application, the marketing, advertising and other events held by Gett, terms used to acquire and consume the third parties’ services using the Application and this Website, by sending messages, including those that contain advertising, to the mobile phone, computer or another device, including by using the connection network by any method accessible to Gett. Acceptance of the terms hereof means your unconditional consent to the above Gett’s right and obtaining the above messages by you.

  17. Information on Individual Services
    1. Gett Courier

      In addition to the above terms, the below terms shall be also applied to Gett Courier service.


      1. The service rendered by Gett as to the Gett Courier service shall represent a service in facilitation of communication between you and Gett Partner rendering the courier delivery services.
      2. Gett Partner rendering courier delivery services as a part of Gett Courier service is an independent operator acting separately from Gett. Gett is not an entity which renders the courier delivery service as a part of Gett Courier service, and use of Gett sign in the context of services designation is not an indication that Gett is a source of courier delivery.
      3. Gett Partner rendering courier delivery services as a part of Gett Courier service shall be solely liable for quality and safety of the services rendered. Gett accepts no liability in respect of the above.
      4. Gett Partner rendering the courier delivery services as a part of Gett Courier service, shall be solely liable for completeness and reliability of any information that relates to the courier delivery, and Gett accepts no liability in respect of the above.
      5. The services of the courier delivery as a part of Gett Courier services do not include delivery of the following items:
        • Items which amount of measurements (except where noted) for the length, width (two diameters or axes at the base of the roll) and a height exceeds 170 cm; long items, which are more than 170 cm long;
        • Easily breakable items without covers (package).
        • Flammable, explosive, poisonous, toxic substances and items, including household gas cylinders.
        • Bicycles, carriages, strollers and wheelchairs and other vehicles.
          • Animals and birds outside the cages or special containers (bags).
          • Items that make dirty or which may make dirty the others, those that evolve fetid smell and are inconvenient to carry.
          • Items which in order to be transported require specially equipped vehicles, including food products.
          • Items which weight is over 20 kg.
          • Items prohibited for transportation within the RF territory.